Good News for me! I start a new job Saturday. It's just a temporary job, but has possibilities, if the workload pans out. I'll be doing what I've done for JCrew & Toys R Us. Running the work flow (the hub) of a call center that takes customer service calls for a large New England bank; answering help lines, staffing according to a matrix, routing appropriate amount of calls to our people here, Providence, and somewhere else. Sounds boring, I know. But it's hectic, and fast paced like a bee hive. Being the new guy on board I'm going to be working 3rd shift. I said I'd take anything! Guess it'll take some time to adjust to those hours. Wish me luck.